Greetings to ny fellow members.
This post might not interest everyone but I felt the need to put this information out for the members and for anyone that might be having scope problems.
The reason I chose refractors is the sharp images and the fact that you should not have to collimate the optics. Before the TV 127 I had a super little FSQ106. The lightning strike took this scope and everything else one August day and finding the FSQ was never made again in the same way as mine, I studied for a replacement. The TV 127is was new and an upgrade from the TV127. Much in the same way the "New Q" was now better than the old FSQ (so they say). At almost 2x the money I chose the 127is. From day one I had problems with the FOV not being flat. On any ccd chip used only the left 1/2 was usable. The right side had the stars looking more like pencil tips, elongated. I was using all new equipment so many possible reasons were thought of. In the course of almost 3 years and spending money on possible fixes such as FR, attachments for different cameras like the DSLR and the whole time convenced it was all me, I called TeL Vue. I had contacted them not a year before but they said they never received all my emails. I sent images and flat field images and this time the responce was quick. I was told that it appeard I had knocked the optics out of line. I told them the scope was perminant mounted but the need to fix my problem was #1 on my list so I tried not to argue. The scope was sent in and today UPS will return the piece. A phone call was received by me from TV saying the scope was fixed and the problem found. From the time the scope was new, it was set bad. No lasers were used to aleign the optics on the first made like the later models. I was also not charged for the realleignment. I did have to pay over $100.00 in shipping but they could have said it was my fault and charged me a bunch of money and I would not have known the difference. So to Tel Vue I say thanks for gaining my trust and hopefully allowing me to image with more than the left half on the ccd chip. If anyone else reading this has a refractor especially the 127is and is having FF problems don't think that refractors can't be misalleigned just because it is a refractor. Well good luck to all and I hope the scope will now perform like it was designed.
Thanks, Mike for that illuminating tale. I have heard of several other refractor brands having alignment problems, but not TeleVue. Interesting and glad they made it right for you. Let us know when you get it back what the results are (after you've had a chance to test it.)
Thank you for taking the time to post this useful information. I don't own anything by TV (yet), but your experience gives me confidence in the company so that if and when I do decide to purchase - the "company" standing behind their product won't be an issue.
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